Are you driven by making processes work smarter, smoother, and faster? Do you take pride in building strong relationships across teams to deliver on promises?

EMRI is a rapidly growing maritime technology company. We develop control and navigation systems for large ships and are leaders in our field. EMRI's systems ensure precise navigation and thus better utilization of the ships' fuel, leading to reduction of fuel emissions. That is something we are proud of.

The Role

As our Internal Sales & Order Coordinator you will play a key role in supporting the sales process from order to delivery. 

This hybrid role bridges customer communication, sales support, and operational follow-up. The position ensures a smooth order flow, accurate processing in systems, and strong internal coordination between sales, logistics, and finance. The role is critical for maintaining high customer satisfaction and supporting the sales team.

You will be responsible for handling and coordinating customer orders, supporting the sales team with documentation and follow-up, and ensuring efficient communication across departments involved in the sales and delivery process.

Tasks will include::

• Process incoming orders in our ERP(Navision)/CRM systems accurately and in a timely manner.
• Communicate with customers regarding order status, delivery times, and documentation.
• Prepare and send quotes and order confirmations in collaboration with the sales team.
• Own the ticketing sales system and follow up on SLA’s.
• Follow up on delivery schedules with logistics and production teams.
• Support the finance team with invoicing and order-related clarifications.
• Maintain up-to-date records of customer interactions, information and transactions.
• Assist in internal reporting on order status, backorders, KPI´s and sales support metrics.

About You

• Experience in order processing, internal sales, or customer service (preferably in technical or industrial sector).
• Strong communication and coordination skills.
• Detail-oriented with good system and administrative capabilities.
• Familiarity with ERP/CRM systems and general office software (Excel, Outlook).
• Customer-focused mindset and problem-solving attitude.
• Fluent in English and Danish – written and spoken.

Additional Information

If you have questions or want to know more about the position, please contact General Manager Commercial, Christian Meisner Boye Christensen on +45 2260 0703.

If this job sounds appealing to you, please send your resume and cover letter already today – we will conduct interviews on an ongoing basis.

About EMRI

EMRI has been developing intelligent steering systems for deep sea ships for more than 50 years. Our systems control everything from the largest cruise liners to the most exclusive mega-yachts. In 2020 we were bought by the Japanese company Furuno who has designated us as their global competence center for maritime action control systems. We are a Danish company head quartered in the Copenhagen area. We also have a small R&D office in Aalborg.