EMRI is a rapidly growing maritime technology company. We develop control and navigation systems for large ships and are leaders in our field. EMRI's systems ensure precise navigation and thus better utilization of the ships' fuel, leading to reduction of fuel emissions. That is something we are proud of.

The Role

Are you our new service coordinator, with a talent for planning, coordinating, and executing service activities worldwide?

Do you want to be a key player in the growth and development of a company with enormous potential?

If so, we want you on our team at EMRI!

As a Service Coordinator, you will play a vital role in managing customer requests, coordinating service jobs, and ensuring seamless service execution.

You will be responsible for maintaining high-quality service standards, optimizing delivery processes, and diving continuous improvement initiatives to contribute to the overall success of EMRI.

Job description:

• Manage customer requirements and customer enquiries.

• Close cooperation with Global Technical Support and Field Service Manager to keep service requests updated

• Coordinates, plans, schedules, and oversees all service jobs and requests with necessary resources, spare parts and logistics for site.

• Create Quotations.

• Responsible for on-time invoicing.

• Cooperates and coordinates activities with other EMRI units and teams to harmonize the service activities.

About You

• Experience with resource planning and coordination of service jobs.

• Experience from an operational service organization.

• Experience from and knowledge from the Marine Service Segment is an advantage.

• Must be fluent in both written and verbal English.

• Pro-active attitude.

• The ability to understand and find practical solutions to problems.

• Initiative and cooperative, ability to work both independently and as part of a team.

• Ability to perform tasks under pressure.

The job offers

• Technical and personal challenges in a positive and innovative environment.

• Informal and good work relations between co-workers and managers.

• Positive and exciting work environment in a global organization with future career opportunities.

• Professional growth.

Additional Information

If you have questions or want to know more about the position, please contact General Manager Projects & Service, Bruno Sommer on +45 2537 2862.

If this job sounds appealing to you, please send your resume and cover letter already today – we will conduct interviews on an ongoing basis.

About EMRI

EMRI has been developing intelligent steering systems for deep sea ships for more than 50 years. Our systems control everything from the largest cruise liners to the most exclusive mega-yachts. We are a Danish company owned by the Japanese company Furuno. We are head quartered in the Copenhagen area and have a small R&D office in Aalborg.

Our Offer To You:

At EMRI, you will work in a fast-paced, innovative organization where you can make a real impact on the company’s direction. As part of Furuno, you will benefit from the market reach and reputation of a well-known maritime company, with direct access to decision-makers and the opportunity to shape our future.